🧾 Service Engagement

• All diagnostics are provided on a best-effort basis, grounded in technical accuracy and ceremonial integrity
• Clients are responsible for providing accurate information to ensure effective troubleshooting and setup
• Service bookings are confirmed only upon written acknowledgment or dashboard activation
• Remote sessions require stable internet and client consent for access

🔐 Data Handling & Privacy

• Client data is never sold, rented, or shared with third parties
• Diagnostic logs may be stored temporarily for service continuity and improvement
• Clients may request deletion or export of their data at any time
• All communications are encrypted and handled with ceremonial discretion

⚠️ Limitations & Liability

• InternetGuy is not liable for third-party outages, hardware failures, or ISP disruptions
• Recommendations are based on current diagnostics and may evolve with system changes
• Clients are responsible for implementing suggested changes unless otherwise contracted
• We do not guarantee specific outcomes, but we do guarantee traceable effort and mythic clarity

📅 Booking & Cancellation

• Bookings may be rescheduled with 24 hours’ notice
• Late cancellations may incur a fee depending on service type
• Emergency diagnostics are available upon request and subject to availability